Job Description
Join Urban Retail Partners as a Part-Time Customer Specialist in vibrant Boston! We're seeking energetic professionals who thrive in flexible environments to deliver exceptional experiences. This role offers the perfect blend of structure and autonomy, ideal for students, parents, or career-changers seeking work-life balance. Enjoy competitive compensation, comprehensive training, and a culture that values your unique contributions.
What We Offer:
- Flexible scheduling (15-25 hours/week)
- Hybrid work options
- Employee discounts & wellness perks
- Career advancement pathways
Responsibilities
- Deliver personalized customer service across digital and physical channels
- Resolve inquiries and issues with empathy and efficiency
- Support inventory management and visual merchandising
- Collaborate with cross-functional teams on store initiatives
- Maintain accurate transaction and customer records
- Identify opportunities to enhance customer journeys
- Participate in seasonal promotional campaigns
Qualifications
- High school diploma or equivalent (students welcome)
- 1+ years customer service experience preferred
- Exceptional verbal/written communication skills
- Proficiency with POS systems and MS Office
- Strong problem-solving abilities
- Adaptability to changing priorities
- Positive, service-oriented mindset
- Ability to stand for extended periods