Job Description
Join our dynamic team at Milwaukee Community Services as a Part-Time Customer Service Specialist! We're urgently hiring compassionate individuals to support our growing operations in the heart of Milwaukee. This flexible position offers competitive pay and the opportunity to make a real impact in our community. Ideal for students, career changers, or those seeking supplemental income. Apply today to start your rewarding journey with us!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Handle inquiries regarding community programs and services with professionalism
- Process registrations and maintain accurate client records
- Collaborate with cross-functional teams to resolve service issues
- Assist with community outreach events and promotional activities
- Contribute to process improvement initiatives
- Uphold organizational values and service standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience preferred
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office Suite and CRM systems
- Ability to multitask in a fast-paced environment
- Flexibility to work evenings and weekends as needed
- Valid driver's license and reliable transportation
- Passion for community service and helping others