Job Description
Join Oakland Community Connect, a rapidly growing local service provider, and make an immediate impact! We're seeking passionate individuals to join our team as Part-Time Customer Service Specialists. This is a fantastic opportunity for those seeking flexible hours with quick onboarding and competitive pay in the heart of Oakland. Help us deliver exceptional service to our diverse community while building valuable skills in a supportive environment.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate customer records
- Resolve service issues efficiently while maintaining high satisfaction standards
- Collaborate with team members to ensure seamless service delivery
- Support community outreach initiatives during weekends
- Assist with inventory management and facility upkeep
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including evenings/weekends
- Basic proficiency with point-of-sale systems
- Valid California ID and reliable transportation
- Positive attitude with commitment to community values