Job Description
Looking to boost your income with flexible hours? Join FlexiWork Solutions as a Part-Time Customer Service Specialist in Chicago! We're seeking motivated individuals to deliver exceptional support while earning competitive hourly rates. Perfect for students, parents, or anyone seeking supplemental income. Enjoy a supportive team environment with training provided. Apply today to start earning extra cash on your schedule!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve billing discrepancies accurately
- Update customer records in CRM database with precision
- Collaborate with team to improve service quality
- Meet performance metrics for response time and resolution rate
- Assist with basic inventory management tasks
- Participate in weekly training sessions
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic computer proficiency with Microsoft Office
- Reliable internet connection for remote work
- Flexible availability including evenings/weekends
- Positive attitude with customer-first mindset