Job Description
Join our dynamic team at Fresno Community Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional support to our diverse client base. Enjoy flexible scheduling, competitive pay, and a supportive work environment. If you're passionate about helping others and thrive in fast-paced settings, apply today to become part of Fresno's leading service provider!
Responsibilities
- Handle incoming customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve service issues efficiently while maintaining high customer satisfaction
- Process transactions accurately using our CRM and POS systems
- Collaborate with team members to ensure seamless service delivery
- Document interactions and maintain detailed case records
- Contribute to continuous improvement of service protocols
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with Microsoft Office Suite
- Reliable transportation to our Fresno location
- Flexible availability including weekends