Job Description
Are you looking for immediate employment in Milwaukee, WI?
Metro Services Group is currently seeking highly motivated individuals to join our dynamic team as Part-Time Customer Service Representatives. We offer a fast-paced environment where your contributions matter immediately. If you thrive in customer-centric roles and want to start working today, we want to hear from you!
As a key member of our support team, you will be the face of our brand, ensuring our clients receive exceptional service and support.
Responsibilities
- Interact with customers via phone, email, and in-person to resolve inquiries and provide product information.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain a high level of product knowledge to assist customers effectively.
- Collaborate with team members to achieve daily sales and service targets.
- Update customer records in the CRM system with precision.
- Handle customer complaints with patience and professionalism to ensure satisfaction.
Qualifications
- High school diploma or equivalent required; associate's degree preferred.
- Previous customer service or retail experience is a plus but not required for immediate hires.
- Strong verbal and written communication skills.
- Ability to work flexible hours, including weekends and evenings.
- Proficiency in basic computer applications and data entry.
- Must be available for immediate start.