Job Description
Looking to boost your income with flexible part-time work in Charlotte? Join our dynamic team at FlexiJobs Inc. and earn extra cash while making a real impact! We're seeking motivated individuals to join our customer service team with evening and weekend availability. Enjoy competitive pay, free on-site parking, and a supportive work environment. Perfect for students, parents, or anyone seeking supplemental income. Apply today and start earning tomorrow!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process orders and resolve inquiries efficiently
- Update customer records in our CRM system
- Collaborate with team members to resolve complex issues
- Maintain product knowledge through ongoing training
- Meet weekly performance metrics and quality standards
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal and written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to work evenings and weekends (15-25 hrs/week)
- Excellent problem-solving and multitasking abilities
- Reliable transportation to our Charlotte location
- Positive attitude and team player mentality