Job Description
Join our dynamic team and earn extra cash with flexible part-time hours in Dallas! FlexiWork Solutions is urgently hiring motivated individuals for our customer service roles. Perfect for students, parents, or anyone seeking supplemental income with a supportive work environment. Enjoy competitive pay, comprehensive training, and opportunities for growth. Start earning today while making a positive impact!
Responsibilities
- Handle customer inquiries via phone, email, and live chat with exceptional professionalism
- Resolve customer issues efficiently using our CRM system and knowledge base
- Process orders, returns, and payment transactions accurately
- Collaborate with team members to maintain service standards
- Document interactions and update customer records in real-time
- Identify upsell opportunities to enhance customer experience
- Participate in weekly team meetings and training sessions
Qualifications
- High school diploma or equivalent (college students welcome)
- 6+ months customer service or call center experience preferred
- Strong verbal/written communication skills in English
- Proficient with Microsoft Office Suite and CRM platforms
- Ability to multitask in a fast-paced environment
- Flexible availability including evenings and weekends
- Positive attitude with problem-solving mindset
- Must pass background check and drug screening