Job Description
Urgent Hiring Opportunity in Wichita! Wichita Community Services is seeking a dynamic Part-Time Customer Service Specialist to join our award-winning team. This is your chance to make a real impact while enjoying flexible hours in a supportive environment.
We offer competitive compensation, comprehensive training, and a culture that values your contributions. Perfect for students, parents, or anyone seeking work-life balance without sacrificing professional growth.
Immediate start available – Apply today!
Responsibilities
- Handle 50+ daily customer inquiries via phone, email, and in-person with exceptional professionalism
- Resolve complex service issues using our CRM system within SLA guidelines
- Process client registrations and documentation with 99% accuracy
- Collaborate with cross-functional teams to ensure seamless service delivery
- Identify process improvement opportunities and implement solutions
- Maintain detailed records of all customer interactions
- Represent the company with positive brand messaging at all touchpoints
Qualifications
- Minimum 1 year customer service experience or equivalent education
- Proficiency in Microsoft Office Suite and CRM platforms
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- High school diploma required; associate's degree preferred
- Available to work evenings/weekends as needed
- Valid Kansas driver's license (for occasional off-site duties)