Job Description
Join our dynamic team as an immediate-hire Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional client experiences in our fast-paced Columbus office. This flexible role offers competitive pay and the opportunity to build valuable customer service skills while supporting our growing portfolio of local businesses. Perfect for students, career-changers, or those seeking supplemental income with no nights/weekends required.
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Process orders, returns, and service requests using CRM systems
- Resolve customer concerns with empathy and problem-solving skills
- Maintain accurate client records and documentation
- Collaborate with team members to ensure seamless service delivery
- Participate in brief daily team meetings
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service experience preferred
- Strong written and verbal communication skills
- Basic computer proficiency with MS Office
- Ability to work 20-25 hours/week (flexible scheduling)
- Positive attitude and adaptability to changing priorities
- Valid Ohio driver's license if local travel required