Job Description
Join our dynamic team in Milwaukee as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional customer experiences immediately. Enjoy flexible scheduling, competitive pay, and a supportive environment. No experience necessary – we provide comprehensive training!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issues efficiently
- Maintain accurate customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for response time and resolution
- Identify opportunities to improve customer satisfaction
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Proficient with basic computer applications
- Positive attitude and customer-focused mindset
- Reliable transportation to our Milwaukee location
- Ability to stand for extended periods (if applicable)
- Previous customer service experience preferred but not required