Job Description
Join FlexiCash Solutions and transform your free time into extra income! We're seeking dynamic Part-Time Customer Service Specialists in Jacksonville, FL to deliver exceptional support while earning competitive hourly wages. Enjoy flexible scheduling, comprehensive training, and a supportive team environment. Perfect for students, parents, or anyone seeking supplemental income. Apply today and start earning tomorrow!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with exceptional professionalism
- Process transactions and resolve payment discrepancies efficiently
- Update customer records in CRM systems with accuracy and attention to detail
- Collaborate with team members to escalate complex issues and maintain service standards
- Participate in ongoing training to enhance product knowledge and service skills
- Meet performance metrics for response time and customer satisfaction
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal communication and active listening skills
- Proficient in basic computer applications and multitasking
- Ability to work independently with minimal supervision
- Flexible schedule availability including evenings/weekends
- Positive attitude and problem-solving mindset