Job Description
Join our award-winning healthcare team as a Part-Time Customer Service Specialist! We're seeking compassionate individuals to support our mission of providing exceptional care to Colorado Springs residents. This entry-level role offers flexible scheduling, comprehensive training, and a supportive environment where you can grow your career while making a real difference in your community. No prior healthcare experience required – we'll provide all the training you need!
Responsibilities
- Answer incoming calls and respond to patient inquiries with empathy and professionalism
- Schedule appointments and verify insurance information accurately
- Maintain detailed patient records in our electronic health system
- Collaborate with clinical staff to ensure seamless patient experiences
- Assist with administrative tasks including filing and data entry
- Support front desk operations during peak hours
- Participate in ongoing training to enhance service skills
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent verbal communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced healthcare environment
- Positive attitude and commitment to patient-centered care
- Availability to work weekdays and some weekends
- Colorado residency required (for insurance eligibility)