Job Description
Looking to boost your income with flexible hours? Join our dynamic team at FlexHire Solutions as a Part-Time Customer Service Specialist. Perfect for students, recent graduates, or anyone seeking supplemental income, this role offers competitive pay and a supportive work environment. Help our clients achieve satisfaction while building valuable career experience. No prior experience required – we provide comprehensive training!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, resolve billing issues, and troubleshoot product concerns
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication skills and a positive attitude
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with internet navigation
- Reliable transportation to our Charlotte location
- Flexible availability including evenings and weekends
- No prior experience necessary – full training provided