Job Description
Join Urban Eats Cafe, Chicago's premier artisanal coffee destination, as a Part-Time Customer Service Specialist! We're seeking energetic individuals who thrive in fast-paced environments and share our passion for exceptional customer experiences. Enjoy competitive pay, flexible scheduling, and a vibrant team culture in the heart of downtown Chicago. Perfect for students, career changers, or those seeking supplemental income with growth opportunities.
Responsibilities
- Deliver outstanding customer service across all touchpoints including order processing and payment transactions
- Prepare high-quality beverages and food items according to brand standards
- Maintain pristine cleanliness of service areas and equipment
- Handle customer inquiries and resolve complaints with professionalism
- Collaborate with team members during peak hours to ensure seamless operations
- Contribute to inventory management and stock rotation
- Uphold food safety protocols and sanitation standards
Qualifications
- Previous customer service or hospitality experience preferred
- Ability to work flexible shifts including weekends and holidays
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling
- Food Handler's Certification or willingness to obtain
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude with problem-solving aptitude
- Must be authorized to work in the United States