Job Description
Join Urban Retail Solutions as a Part-Time Customer Service Specialist in Houston! We're seeking energetic individuals to deliver exceptional experiences at our dynamic downtown location. This role offers flexible scheduling and growth opportunities within our award-winning retail environment. Perfect for students or professionals seeking work-life balance.
Why Join Us?
• Competitive hourly pay plus performance incentives
• Comprehensive training program
• Employee discounts on all products
• Positive, inclusive team culture
• Convenient Houston location with free parking
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries with empathy and professionalism
- Assist with inventory management and visual merchandising
- Collaborate with team members to achieve daily sales targets
- Maintain clean, organized, and visually appealing store environment
- Participate in weekly team training sessions
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or retail experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends and holidays
- Basic proficiency with POS systems and digital tools
- Valid Texas driver's license (if applicable to role duties)
- Positive attitude and team-oriented mindset
- Ability to stand/walk for extended periods