Job Description
Join Fresno Community Connect as a Part-Time Customer Service Specialist and become the heart of our thriving local service hub! We're seeking passionate individuals who love helping neighbors and building relationships in the Fresno area. This flexible 20-25 hour/week role offers competitive pay, growth opportunities, and the satisfaction of making a direct impact on our community. If you're energetic, detail-oriented, and committed to exceptional service, we want to meet you!
Responsibilities
- Deliver exceptional in-person and phone customer support for local residents and small businesses
- Process transactions accurately using POS systems while maintaining financial accountability
- Resolve customer inquiries and concerns with empathy and efficiency
- Assist with inventory management and product displays to maintain store standards
- Collaborate with team members to ensure seamless daily operations
- Participate in community outreach initiatives to strengthen local partnerships
Qualifications
- High school diploma or equivalent; college coursework preferred
- 6+ months customer service or retail experience
- Strong communication skills and ability to multitask in a fast-paced environment
- Basic proficiency with point-of-sale systems and Microsoft Office Suite
- Valid driver's license and reliable transportation
- Availability to work weekends and evenings (20-25 hours/week)
- Positive attitude with passion for serving Fresno's diverse community