Job Description
Join Tampa Bay Solutions as a Part-Time Customer Service Specialist and become the face of innovation in Florida's thriving business hub. We're seeking dynamic individuals to deliver exceptional client experiences while building flexible careers in Tampa's competitive market. Enjoy competitive pay, modern workspaces, and opportunities to grow into full-time roles while maintaining work-life balance.
Our team thrives on collaboration and excellence, offering training programs that transform customer service professionals into industry leaders. With Tampa's booming economy and our commitment to employee development, this role is your gateway to long-term success in one of America's fastest-growing cities.
Responsibilities
- Resolve customer inquiries via phone, email, and in-person with empathy and efficiency
- Process transactions using our proprietary CRM system while maintaining 100% accuracy
- Collaborate with cross-functional teams to deliver seamless service experiences
- Identify upsell opportunities and contribute to monthly revenue targets
- Maintain detailed customer records and documentation in compliance with company policies
- Participate in bi-weekly training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience in retail or corporate environments
- Proficiency with Microsoft Office Suite and CRM platforms
- Exceptional communication skills with multilingual capabilities a plus
- Ability to work flexible hours including evenings and weekends
- Strong problem-solving abilities and attention to detail
- Valid Florida driver's license for occasional client site visits