Job Description
Join our dynamic team at Apex Solutions Group, where we prioritize growth, flexibility, and timely rewards! We're seeking enthusiastic Part-Time Customer Service Specialists in Dallas to deliver exceptional experiences while enjoying weekly paychecks. This role offers 25-30 hours/week with daytime/weekend shifts, perfect for students or professionals seeking supplemental income. Our collaborative culture combines competitive compensation with rapid advancement opportunities.
Why Choose Apex?
- Weekly pay via direct deposit
- Free parking and transit stipend
- Comprehensive paid training
- Employee discounts on services
Responsibilities
- Resolve customer inquiries via phone, email, and chat channels
- Process transactions and maintain accurate records
- Collaborate with team to improve service workflows
- Meet daily performance metrics for response times
- Update customer profiles in CRM systems
- Identify upsell opportunities for premium services
- Participate in bi-weekly training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Proficiency with CRM software (Salesforce preferred)
- Strong typing skills (45+ WPM)
- Flexible availability including weekends
- Excellent problem-solving abilities
- Basic knowledge of Microsoft Office Suite
- Positive attitude under pressure