Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist in Charlotte! We're seeking energetic individuals to deliver exceptional customer experiences in our fast-paced retail environment. This immediate hire opportunity offers flexible scheduling and the chance to grow your career while making a daily impact.
As a key member of our Charlotte store team, you'll handle customer inquiries, process transactions, and maintain a welcoming store atmosphere. We provide comprehensive training and a supportive team environment where your contributions are valued.
Responsibilities
- Provide exceptional customer service through in-person and digital channels
- Process sales transactions accurately and efficiently using POS systems
- Assist with inventory management and store merchandising
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to maintain store cleanliness and organization
- Support promotional activities and product launches
- Adhere to all company safety and security protocols
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or retail experience
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings and weekends
- Basic proficiency with POS systems and digital tools
- Valid North Carolina driver's license (for potential errands)
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods and lift up to 25 lbs