Job Description
We're urgently seeking passionate individuals to join our dynamic team as Part-Time Customer Service Specialists in Washington, DC! This is your chance to make an immediate impact with flexible evening and weekend shifts (Thu-Sun, 4 PM-10 PM). If you thrive in fast-paced environments and excel at building customer relationships, apply today!
At Metro Retail Solutions, we value your growth and offer competitive pay, comprehensive training, and a supportive team culture. No experience? No problem! We provide on-the-job training for motivated candidates ready to deliver exceptional service.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems and handle cash payments
- Assist with inventory management, restocking, and store presentation
- Resolve customer inquiries and complaints promptly with empathy
- Collaborate with team members to maintain store cleanliness and safety standards
- Participate in weekly team meetings and training sessions
- Support seasonal promotions and special events during peak hours
Qualifications
- High school diploma or equivalent required
- Previous customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in team settings
- Flexibility to work evenings, weekends, and holidays
- Basic math proficiency for cash handling
- Reliable transportation and punctuality
- Positive attitude with a customer-first mindset