Job Description
Join our dynamic team at Urban Retail Group as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional customer experiences in our flagship NYC location. This immediate hire position offers flexible scheduling and competitive pay for dedicated professionals who thrive in fast-paced retail environments. If you're passionate about problem-solving and creating memorable interactions, apply today to start your rewarding career with us!
Responsibilities
- Provide exceptional customer support via in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with empathy
- Assist with inventory management and visual merchandising
- Collaborate with team members to maintain store standards
- Participate in training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings/weekends
- Basic proficiency with POS systems and technology
- Positive attitude and problem-solving mindset
- Availability for immediate start (within 7 days)