Job Description
Join Urban Retail Solutions as a Part-Time Customer Service Specialist and unlock a flexible career opportunity in Detroit's thriving retail sector! No prior experience is required – we provide comprehensive training to help you succeed. Enjoy a schedule that adapts to your life while delivering exceptional service to our diverse clientele. This role is perfect for students, parents, or anyone seeking work-life balance without compromising professional growth. Our supportive team environment and competitive benefits package make this an ideal entry point into the customer service field.
Responsibilities
- Assist customers with inquiries, product information, and order processing
- Process transactions accurately using point-of-sale systems
- Resolve customer concerns with empathy and problem-solving skills
- Contribute to store cleanliness and organized product displays
- Collaborate with team members to maintain efficient operations
- Participate in ongoing product knowledge training sessions
Qualifications
- No prior experience required – entry-level candidates encouraged to apply
- Strong communication skills and approachable demeanor
- Basic computer proficiency and comfort with technology
- Availability to work flexible shifts including weekends
- High school diploma or equivalent preferred
- Reliable transportation to Detroit location
- Ability to stand for extended periods as needed