Job Description
Join our dynamic team as a Part-Time Customer Service Specialist at Charlotte Retail Group! We're urgently hiring energetic individuals to deliver exceptional customer experiences in our flagship downtown location. This role offers flexible scheduling, competitive pay, and opportunities for growth within our retail organization. Perfect for students or professionals seeking supplemental income with a supportive work environment.
What We Offer:
- Flexible daytime/evening/weekend shifts
- Employee discounts on all products
- Free on-site parking
- Comprehensive training program
- Performance-based incentives
Responsibilities
- Provide exceptional customer service in person and via phone/email
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints professionally
- Collaborate with team members to maintain store presentation
- Participate in promotional events and sales campaigns
- Adhere to all safety and security protocols
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience
- Strong communication and problem-solving skills
- Basic math proficiency for transaction processing
- Ability to work flexible shifts including weekends
- Proficient with POS systems (training provided)
- Valid NC driver's license (if driving required)
- Positive attitude and team-oriented mindset