Job Description
Join FlexiStaff Pro as a Part-Time Customer Service Specialist and enjoy the perfect balance of work and life! We're hiring immediately for flexible weekly-pay positions in Charlotte, NC. Ideal for students, parents, or anyone seeking a rewarding part-time career with consistent scheduling and competitive compensation. Our dynamic team thrives on exceptional customer experiences and innovative solutions. Apply today to start your journey with a company that values your time and talent!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with exceptional professionalism
- Process orders, returns, and exchanges using our CRM system
- Update customer records and maintain accurate documentation
- Collaborate with team members to resolve complex issues
- Meet weekly performance metrics for response times and resolution rates
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency in Microsoft Office and CRM software
- Strong verbal/written communication skills
- Ability to work independently with minimal supervision
- Flexible availability including evenings and weekends
- Valid North Carolina driver's license (if field visits required)