Job Description
Join our dynamic team at Sunrise Financial Services as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional support to our growing client base in El Paso. This flexible position offers competitive pay, comprehensive training, and opportunities for career growth within a supportive environment. Perfect for students or professionals seeking work-life balance!
Why Work With Us?
• Flexible weekday/weekend scheduling
• Paid training and professional development
• Health benefits for part-time employees (20+ hrs/week)
• Positive team culture with advancement opportunities
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Resolve client inquiries regarding accounts, services, and products
- Process transactions accurately using our proprietary CRM system
- Collaborate with team to achieve departmental performance metrics
- Document interactions and maintain detailed client records
- Participate in ongoing product knowledge training sessions
- Contribute to a positive team environment through active communication
Qualifications
- High school diploma or equivalent required
- Basic proficiency with Microsoft Office Suite and digital tools
- Strong verbal communication skills in English and Spanish (bilingual preferred)
- Ability to multitask in a fast-paced environment
- Previous customer service experience a plus but not required
- Positive attitude and problem-solving mindset
- Reliable transportation and punctuality
- Must pass background check and drug screening