Job Description
Join our dynamic team at FlexiStaff Solutions as a Part-Time Customer Service Specialist in Raleigh! We're seeking friendly, energetic individuals to deliver exceptional support while enjoying flexible schedules and weekly paychecks. This role is perfect for students, parents, or anyone seeking work-life balance without compromising on career growth. Our modern downtown office offers a collaborative environment where your contributions directly impact client satisfaction. Weekly pay ensures you're rewarded promptly for your hard work!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing and account issues using proprietary CRM systems
- Process transactions and maintain accurate documentation
- Collaborate with team members to optimize service workflows
- Identify opportunities to improve customer experience
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent; college students encouraged
- 6+ months customer service experience preferred
- Proficiency with Microsoft Office and CRM platforms
- Strong problem-solving and conflict resolution skills
- Ability to work 20-25 hours weekly (evenings/weekends required)
- Excellent communication and multitasking abilities
- Reliable transportation to downtown Raleigh location