Job Description
Are you seeking a stable and rewarding opportunity in Oklahoma City that offers the flexibility of part-time work and the peace of mind of weekly pay? Metro Retail Services is currently hiring a dedicated Part-Time Customer Service Representative to join our growing team. We value our employees and understand the importance of financial consistency, which is why we ensure all staff are paid on a weekly schedule.
In this role, you will be the first point of contact for our valued clients, ensuring a seamless shopping and service experience. We are looking for individuals who are friendly, organized, and eager to contribute to a positive company culture. If you are ready to advance your career in a supportive environment, we encourage you to apply today.
Responsibilities
- Greet and assist customers with inquiries, product information, and order processing in a friendly and professional manner.
- Handle customer complaints and issues efficiently, escalating complex matters to management when necessary to ensure satisfaction.
- Manage point-of-sale transactions accurately, including processing payments and handling returns or exchanges.
- Maintain a clean, organized, and welcoming retail environment to enhance the customer experience.
- Update customer records and maintain detailed knowledge of current inventory and promotions.
- Collaborate with the sales team to drive store goals and improve overall service standards.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service or retail is preferred but not mandatory; training will be provided.
- Strong verbal communication skills with the ability to interact professionally with a diverse customer base.
- Basic computer proficiency and familiarity with POS systems.
- Ability to work flexible hours, including weekends and evenings, as required by business needs.
- Reliable transportation and punctuality are essential.