Job Description
Are you looking to boost your income without committing to a rigid 9-to-5 schedule? Join our dynamic team in Jacksonville, FL and enjoy the ultimate flexibility of a part-time role. We are seeking motivated individuals who want to earn extra cash while gaining valuable work experience in a supportive environment. Whether you are a student, a parent, or simply looking for a side hustle, this position offers the perfect balance of professional growth and work-life balance.
Responsibilities
- Provide exceptional customer support via phone and email.
- Assist clients with product inquiries and issue resolution in a timely manner.
- Update and maintain accurate customer records in our internal database.
- Collaborate with team members to meet daily performance targets and KPIs.
- Handle incoming inquiries professionally and de-escalate difficult situations when necessary.
- Document all interactions and feedback for quality assurance purposes.
Qualifications
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Basic computer proficiency with Microsoft Office Suite.
- Ability to work flexible hours, including evenings and weekends.
- Reliable internet connection and a quiet workspace is essential.
- Previous customer service experience is a plus but not required.