Job Description
Join our urgent hiring drive for flexible evening part-time roles in Memphis! We're seeking passionate individuals to deliver exceptional customer experiences during evening hours. Enjoy competitive pay, remote work options, and a supportive team environment. Perfect for students, parents, or professionals seeking work-life balance. Apply today and start your journey with us!
Responsibilities
- Handle inbound customer inquiries via phone and digital channels
- Resolve billing and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with day-team members for seamless service continuity
- Maintain performance metrics for resolution times and satisfaction
- Adapt to changing schedules and client needs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent verbal/written communication skills
- Ability to work independently in remote setting
- Strong problem-solving abilities
- Reliable evening availability (4 PM - 11 PM)
- Basic proficiency with CRM software