Job Description
Are you looking for a way to boost your monthly income without committing to a full-time schedule?
Tucson Home Services is seeking dynamic, motivated individuals to join our growing team as Part-Time Customer Service Representatives. We pride ourselves on delivering top-tier service to our community, and we need energetic people who want to earn extra cash while building a rewarding career.
In this role, you will be the friendly voice of our brand, assisting customers with inquiries, scheduling appointments, and ensuring satisfaction. If you have excellent communication skills and a flexible schedule, we want to hear from you!
Responsibilities
- Manage incoming customer inquiries via phone and email with a friendly, professional demeanor.
- Assist customers in scheduling service appointments and resolving account-related issues.
- Process payments and maintain accurate records of customer interactions.
- Upsell relevant products and services to meet sales targets.
- Collaborate with the dispatch team to ensure timely service delivery.
- Provide feedback on customer trends to help improve service quality.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal communication and active listening skills.
- Reliable internet connection and a quiet workspace are essential.
- Ability to work a flexible schedule, including evenings and weekends.
- Proficiency with basic computer applications and CRM software.
- A positive attitude and a desire to help others succeed.