Job Description
Join our dynamic team at Detroit Community Services as a Part-Time Customer Service Representative! We're seeking enthusiastic individuals to deliver exceptional service to our diverse clientele in the heart of Detroit. Enjoy flexible scheduling, a supportive work environment, and opportunities for growth while making a meaningful impact in our community.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Handle inquiries, resolve complaints, and process transactions efficiently
- Update and maintain accurate customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Assist with inventory management and facility upkeep
- Participate in ongoing training to enhance service skills
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Basic proficiency with Microsoft Office Suite
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Valid Michigan driver's license (if applicable to role duties)