Job Description
Join CityHub Philadelphia's dynamic team as a Part-Time Customer Service Representative! We're actively seeking motivated students and professionals to deliver exceptional service in our bustling downtown location. Enjoy flexible scheduling, competitive pay, and a supportive environment perfect for balancing work with studies. Gain valuable experience while making a real impact on our community. Hiring immediately – apply today to start your rewarding part-time career!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our POS system while maintaining data integrity
- Resolve customer concerns promptly and escalate complex issues to management
- Collaborate with team members to ensure seamless store operations
- Assist with inventory management and merchandising tasks
- Maintain a clean, organized, and welcoming store environment
Qualifications
- High school diploma or equivalent; current students encouraged to apply
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Ability to work evenings and weekends (15-25 hours/week)
- Previous customer service experience preferred but not required
- Valid Pennsylvania ID and reliable transportation