Job Description
Looking to boost your income with flexible hours? Join our dynamic team at FlexWork Solutions as a Part-Time Customer Service Representative! We're seeking motivated individuals in Denver to deliver exceptional customer experiences while earning competitive pay. Perfect for students, professionals, or anyone seeking supplemental income. Enjoy a supportive environment, comprehensive training, and schedule flexibility to fit your lifestyle. Start making extra cash today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Process orders and update customer accounts
- Document interactions in CRM systems accurately
- Meet daily performance metrics and quality standards
- Collaborate with team members to improve service delivery
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal and written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to multitask in a fast-paced environment
- Flexible availability including evenings and weekends
- Positive attitude and problem-solving mindset
- Must pass background check