Job Description
Looking to boost your income? Join our dynamic team in Raleigh as a Part-Time Customer Service Representative! This urgent hiring opportunity offers flexible schedules and competitive pay perfect for students, professionals, or anyone seeking supplemental income. No experience required – we provide comprehensive training. Enjoy a supportive environment where your contributions directly impact our clients' satisfaction. Apply today and start earning extra cash with immediate start dates available!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account-related issues efficiently
- Process orders and update client information in CRM systems
- Document all interactions according to company protocols
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for call handling and resolution
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new software
- Reliable internet connection for remote work option
- Flexible availability including evenings and weekends
- Positive attitude and problem-solving mindset
- No prior experience necessary – training provided