Job Description
Join our dynamic team at CityScape Solutions and turn your evenings into extra income! We're urgently seeking enthusiastic Evening Part-Time Customer Service Representatives to deliver exceptional experiences to our growing client base. This flexible role offers competitive pay, training, and the opportunity to develop valuable skills while maintaining your daytime commitments. Perfect for students, parents, or anyone seeking supplemental income in the vibrant Dallas area. Apply today and start earning tomorrow!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, resolve billing issues, and provide product information
- Maintain accurate customer records in our CRM system
- Collaborate with day team to ensure seamless service continuity
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training programs to enhance service skills
Qualifications
- High school diploma or equivalent; college students encouraged
- 1+ years customer service experience preferred
- Strong communication and problem-solving abilities
- Reliable transportation to our downtown Dallas location
- Flexible availability Monday-Friday (5 PM - 10 PM)
- Basic computer proficiency with Windows OS
- Positive attitude and ability to thrive in fast-paced environments