Job Description
Are you looking for evening part time jobs or a full time job in Oklahoma City? Apex Support Solutions is expanding our team and looking for motivated individuals to join us. We offer a competitive hourly rate, flexible scheduling, and a supportive work environment where you can earn extra cash while building a career.
As an Evening Customer Service Representative, you will be the voice of our brand, assisting customers with inquiries, resolving issues, and ensuring a top-tier customer experience during our peak hours. This is an excellent opportunity for those seeking stability or a flexible second shift role.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $24.00 per hour.
- Flexible Scheduling: Choose between part-time and full-time shifts to fit your lifestyle.
- Earn Extra Cash: Performance bonuses and shift differentials available.
- Growth Opportunities: Clear pathways for advancement within the company.
We are hiring now, so don't wait! Apply today to secure your spot in our Oklahoma City team.
Responsibilities
- Handle incoming customer calls and emails professionally and efficiently.
- Resolve customer complaints and issues with patience and empathy.
- Process orders, returns, and account information accurately.
- Update customer records in the CRM database.
- Collaborate with team members to ensure high service standards.
- Stay updated on product knowledge and company policies.
- Identify and escalate complex issues to supervisors when necessary.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus but not required.
- Must be available to work evenings, including weekends.
- Strong verbal communication and active listening skills.
- Basic computer proficiency and typing skills.
- Reliable internet connection for remote options (if applicable).
- Ability to work in a fast-paced, high-volume environment.