Job Description
We are looking for motivated individuals to join our dynamic team in Omaha, Georgia. At Horizon Workforce Solutions, we pride ourselves on offering a supportive work environment where your contributions matter. We are currently seeking a Part-Time Customer Service Associate to join us.
Key highlights of this role include a competitive hourly wage, weekly paychecks, and a schedule designed to offer the flexibility you need. Whether you are a student, a parent, or simply looking for a side gig, we have opportunities that fit your lifestyle.
Why Choose Us?
- Weekly Pay: Get paid every week for your hard work.
- Flexible Schedule: Choose shifts that work best for your availability.
- No Experience Necessary: We provide comprehensive training.
Don't miss this opportunity to advance your career in a stable and welcoming environment. Apply today!
Responsibilities
- Answer inbound customer inquiries via phone and email in a professional and timely manner.
- Assist customers with product information, order status, and general account questions.
- Process returns, exchanges, and refunds according to company policy.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Collaborate with the team to ensure high levels of customer satisfaction and retention.
- Identify and escalate complex issues to the appropriate department or supervisor.
- Stay updated on company products, services, and promotions to provide accurate information.
Qualifications
- High school diploma or equivalent required; some college coursework is a plus.
- Excellent verbal and written communication skills with a friendly demeanor.
- Basic computer proficiency and ability to navigate multiple software applications.
- Strong problem-solving skills with the ability to think on your feet.
- Reliable internet connection and a quiet workspace for remote or hybrid roles.
- Ability to work a flexible schedule, including evenings and weekends if necessary.