Job Description
We are currently seeking dedicated individuals to join our team in Houston, TX! Texas Connect Solutions is expanding rapidly and has an urgent need for part-time Customer Service Representatives. If you are looking for a flexible schedule and the opportunity to make a difference, this is the perfect role for you.
Our team values punctuality, integrity, and excellent communication skills. You will be the first point of contact for our valued clients, ensuring their needs are met with professionalism and efficiency.
Why Apply?
- Flexible part-time schedule
- Competitive hourly rate ($15 - $20/hr)
- Immediate start available
- Supportive team environment
Don't miss this chance to advance your career in a dynamic setting. Apply today to secure your spot!
Responsibilities
- Manage high-volume inbound and outbound customer calls with a professional demeanor.
- Resolve customer complaints and inquiries accurately and efficiently.
- Process orders, returns, and account updates using internal CRM software.
- Document customer interactions and feedback in the company database.
- Collaborate with the sales and support teams to ensure customer satisfaction.
Qualifications
- High school diploma or GED equivalent.
- Proven experience in customer service or retail (preferred but not mandatory).
- Strong verbal communication and active listening skills.
- Basic computer proficiency and typing speed of 35+ WPM.
- Ability to work independently and handle a fast-paced environment.