Job Description
Are you looking for a stable part-time opportunity in El Paso that values your time? Horizon Support Services is hiring dedicated Customer Service Representatives immediately. We offer a competitive hourly rate and guaranteed weekly pay, ensuring you get paid on time, every time. Whether you are a student or a parent looking for flexible hours, we have a role for you.
Why Join Us?
- Weekly paychecks on Fridays.
- Flexible scheduling to fit your lifestyle.
- Opportunities for growth and advancement.
- Supportive and friendly work environment.
We are seeking individuals who are passionate about helping others and possess a professional attitude. If you are ready to start a rewarding career in customer service, apply today!
Responsibilities
- Manage inbound and outbound customer inquiries via phone, email, and chat with a focus on resolution.
- Resolve customer issues and complaints efficiently while maintaining a high level of professionalism.
- Process customer orders, returns, exchanges, and refunds accurately and in a timely manner.
- Update and maintain accurate customer records in our CRM database.
- Collaborate with team members to ensure a seamless customer experience.
- Adhere to company policies and procedures at all times.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience is a plus but not required; training provided.
- Strong written and verbal communication skills.
- Basic computer proficiency with Microsoft Office Suite (Word, Excel).
- Ability to type at least 35 WPM.
- Must be available to work a flexible schedule, including weekends and holidays.