Job Description
Join QuickServe Solutions as a Part-Time Customer Service Associate and enjoy the flexibility of a 20-25 hour work week with weekly paychecks! We're seeking energetic individuals to deliver exceptional service to our clients in the Charlotte area. Perfect for students, parents, or anyone seeking supplemental income with consistent schedules. Training provided, no weekends required!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Process orders and update customer records
- Collaborate with team members to maintain service standards
- Document interactions accurately in CRM systems
- Identify upsell opportunities during client interactions
- Adhere to company compliance and security protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Reliable transportation to Charlotte office
- Flexible availability (evenings/weekdays)
- Positive attitude and problem-solving mindset