Job Description
Join our dynamic team at Oakland Community Services and make an immediate impact! We're seeking enthusiastic Part-Time Customer Service Associates to deliver exceptional support to our diverse community. This role offers flexible scheduling and the opportunity to develop valuable skills while contributing to meaningful local initiatives. Perfect for students, career changers, or those seeking supplemental income with quick onboarding.
Responsibilities
- Provide exceptional in-person and phone customer support to community members
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist with event coordination and community outreach program logistics
- Maintain organized records and update client databases with precision
- Collaborate with team members to ensure seamless service delivery
- Support inventory management and facility upkeep tasks
- Respond promptly to inquiries and resolve client concerns with empathy
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Immediate availability to work 20-25 hours per week (weekend availability required)
- Strong communication skills with ability to work with diverse populations
- Proficiency with basic computer systems and data entry
- Positive attitude with problem-solving mindset
- Ability to stand for extended periods and lift up to 25 lbs
- Valid California driver's license (for occasional errands)
- Pass background check and drug screening (pre-employment)