Job Description
Join Milwaukee's premier community service organization and enjoy the perfect work-life balance with our flexible part-time schedule! We're seeking passionate individuals to support our mission while accommodating your personal commitments. This role offers weekday, weekend, and evening shifts with 20-25 hours per week, designed around your availability. Experience Milwaukee's vibrant culture while making a meaningful impact in your community.
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Manage appointment scheduling and resource coordination for community programs
- Maintain accurate client records and documentation in CRM systems
- Collaborate with cross-functional teams to resolve service inquiries
- Assist with community outreach events and weekend volunteer coordination
- Contribute to process improvement initiatives for service delivery
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or community support experience
- Strong communication and conflict resolution skills
- Proficiency with Microsoft Office and CRM platforms
- Ability to work independently with minimal supervision
- Flexible availability including evenings and weekends
- Valid Wisconsin driver's license (for occasional off-site duties)