Job Description
Are you seeking a rewarding career that offers flexibility and growth? Apex Logistics & Support is currently looking for dedicated Part-Time Customer Service Associates to join our dynamic team in Atlanta, Georgia.
We specialize in providing top-tier support to our clients and are expanding our evening and weekend workforce. This is an excellent opportunity for students, parents, or anyone looking for a stable entry-level position with a modern, supportive company culture.
Why Join Us?
- Flexible Scheduling: Primarily evening and weekend shifts to fit your lifestyle.
- Competitive Pay: Earn between $17.00 and $22.00 per hour based on experience.
- Professional Growth: Clear pathways for advancement within the organization.
Your Responsibilities
- Handle high volumes of inbound and outbound customer inquiries via phone, email, and chat.
- Assist customers with product information, order tracking, and account inquiries.
- Resolve complex issues and complaints professionally to ensure high customer satisfaction.
- Process returns, exchanges, and payments accurately and efficiently.
- Maintain a clean, organized, and professional workspace.
- Collaborate with team leads to meet daily and weekly performance targets.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory (Entry Level).
- Strong verbal communication skills and a polite, professional demeanor.
- Basic computer literacy and typing proficiency (40+ WPM).
- Reliable internet connection and a quiet workspace if remote.
- Ability to work evenings, weekends, and holidays as scheduled.
Apply today to start your journey with Apex Logistics & Support!
Responsibilities
- Handle high volumes of inbound and outbound customer inquiries via phone, email, and chat.
- Assist customers with product information, order tracking, and account inquiries.
- Resolve complex issues and complaints professionally to ensure high customer satisfaction.
- Process returns, exchanges, and payments accurately and efficiently.
- Maintain a clean, organized, and professional workspace.
- Collaborate with team leads to meet daily and weekly performance targets.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory (Entry Level).
- Strong verbal communication skills and a polite, professional demeanor.
- Basic computer literacy and typing proficiency (40+ WPM).
- Reliable internet connection and a quiet workspace if remote.
- Ability to work evenings, weekends, and holidays as scheduled.