Job Description
Join Metro Retail Solutions as a Part-Time Customer Service Associate and kickstart your career in Cleveland's thriving retail sector! We're seeking enthusiastic, entry-level candidates to deliver exceptional customer experiences while gaining valuable industry skills. Enjoy flexible scheduling, paid training, and a supportive team environment at our flagship downtown location. Perfect for students or career changers looking to build professional experience in a dynamic setting.
Responsibilities
- Provide outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Assist with inventory management and visual merchandising
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with team members to maintain store standards
- Support promotional events and seasonal campaigns
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer proficiency and tech-savviness
- Strong communication and interpersonal abilities
- Availability to work evenings/weekends (20-25 hours/week)
- Reliable transportation to downtown Cleveland location
- Positive attitude and eagerness to learn
- No prior experience required