Job Description
Join Coastal Solutions Group as a Part-Time Customer Service Associate and make an immediate impact in our vibrant Virginia Beach community! We're seeking energetic individuals to deliver exceptional service while supporting our growing client base. This flexible role offers competitive pay, on-the-job training, and the opportunity to join a dynamic team dedicated to excellence. Perfect for students, career changers, or those seeking supplemental income. Apply today and start your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately while maintaining a positive brand experience
- Resolve customer concerns efficiently using established protocols
- Collaborate with team members to ensure seamless service delivery
- Maintain organized records of customer interactions and transactions
- Contribute to a clean, organized, and welcoming environment
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Availability to work flexible shifts including evenings and weekends
- Positive attitude with problem-solving mindset
- Ability to stand for extended periods and lift up to 25 lbs
- Valid driver's license and reliable transportation