Job Description
Join our dynamic team at Wichita Community Services and make a meaningful impact while earning competitive pay! We're urgently seeking enthusiastic part-time Customer Service Associates to support our growing operations in the heart of Wichita. This flexible role is perfect for students seeking work-life balance, offering daytime and evening shifts with no weekends required. Gain valuable real-world experience in a supportive environment that prioritizes professional growth and community contribution. Why join us? • Competitive hourly pay • Paid training • Flexible scheduling • Potential for advancement • Positive team culture • Free parking • Employee discounts
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using our CRM system
- Resolve customer inquiries and concerns with empathy and efficiency
- Assist with event coordination and community outreach programs
- Maintain organized records of customer interactions and feedback
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and confidentiality standards
Qualifications
- Currently enrolled in high school, college, or university (students welcome!)
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office Suite
- Ability to work independently and as part of a team
- Flexible availability during weekday hours (15-20 hrs/week)
- Positive attitude and willingness to learn new systems
- No prior experience required – full training provided
- Reliable transportation to our downtown Wichita location