Job Description
Join FlexiStaff Solutions and start earning extra cash immediately! We're urgently hiring part-time Customer Service Associates in Baltimore, MD to deliver exceptional experiences to our clients. Enjoy flexible scheduling, competitive pay, and a dynamic team environment. Perfect for students, retirees, or anyone seeking supplemental income.
As a key member of our service team, you'll handle inquiries, resolve issues, and build lasting relationships. No experience required – we provide comprehensive training. Apply today and start your flexible career journey!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process transactions and maintain accurate records
- Resolve customer concerns with empathy and efficiency
- Collaborate with team members to meet service targets
- Adhere to company policies and security protocols
- Identify opportunities for process improvements
- Complete daily reporting tasks accurately and on time
Qualifications
- High school diploma or equivalent (minimum requirement)
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office
- Ability to work flexible hours including weekends
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Baltimore location
- No prior experience necessary – training provided
- Must pass background check