Job Description
Join Portland's favorite artisan coffee shop as a Part-Time Customer Experience Specialist! Urban Brews Coffee Co. is seeking passionate individuals to deliver exceptional service in our vibrant NW Portland location. This role offers flexible scheduling (15-25 hours/week) and a chance to become part of a team dedicated to crafting memorable coffee experiences. Enjoy competitive pay, free beverages, and a supportive work environment that values creativity and community engagement.
Responsibilities
- Deliver exceptional customer service with a warm, knowledgeable approach
- Prepare and serve specialty coffee drinks using premium beans and techniques
- Operate POS systems and handle cash transactions accurately
- Maintain a clean, organized, and inviting café environment
- Engage customers with product knowledge and seasonal promotions
- Collaborate with team members to ensure smooth daily operations
- Support inventory management and stocking duties
Qualifications
- Minimum 6 months of customer service or hospitality experience
- Basic knowledge of coffee brewing methods and products
- Ability to work efficiently in a fast-paced, customer-focused setting
- Strong communication and interpersonal skills
- Flexibility to work evenings, weekends, and holidays
- Attention to detail and commitment to cleanliness standards
- Positive attitude and passion for Portland's coffee culture
- High school diploma or equivalent required