Job Description
Join our dynamic team in Indianapolis as a Part-Time Customer Experience Specialist! At Nexus Retail Solutions, we're revolutionizing retail through innovative technology and exceptional service. This flexible 20-25 hour/week role offers the perfect opportunity for students, career switchers, or professionals seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions directly impact our success. Located in the vibrant Broad Ripple district, our modern office provides a collaborative atmosphere with amenities including free parking and flexible scheduling.
Responsibilities
- Deliver exceptional customer service via in-person and digital channels
- Process transactions using our proprietary retail management system
- Assist with inventory management and merchandising operations
- Train customers on new product features and loyalty programs
- Collaborate with team members to optimize store operations
- Resolve customer inquiries with empathy and problem-solving skills
- Participate in quarterly performance reviews and growth planning
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- 1+ years customer service or retail experience preferred
- Proficiency with point-of-sale systems and basic software
- Strong communication and interpersonal abilities
- Availability to work evenings, weekends, and holidays
- Ability to stand for extended periods and lift 25 lbs
- Valid Indiana driver's license (for occasional store transfers)